Can I cancel my order before it is shipped?
Once an order is placed, you are unable to cancel or modify the order.
Regrettably, because our items are priced so affordably, we cannot provide refunds, returns, or exchanges after an order has been placed. All purchases are non-refundable and final. By selecting checkout and placing your order, you agree to these terms.
My order was returned to sender because I supplied the wrong address. Can you reship it?
Incorrect addresses submitted cannot be reshipped/refunded.
*Please double check your shipping address before you submit all orders.
My package was damaged while in-transit. Can you issue me a refund?
Unfortunately, we are not responsible for in-transit damage.
Once orders leave Glamlite headquarters, they are under the responsibility of USPS. All customers claiming damage will be required to submit a damage claim directly with the USPS and follow their instructions.
My package was lost or stolen from my address. Can you issue me a refund?
Unfortunately, we are not responsible for lost or stolen items.
Once orders leave Glamlite headquarters, they are under the responsibility of USPS with official record being your USPS tracking information. All customers claiming loss or theft will be required to submit a claim directly with the USPS and follow their instructions. If theft is suspected, it may be a more serious problem of an insecure shipping location.
